Visitor & Patient Information

Bring a photo ID, your old prescriptions and the glasses you currently wear, any eye drops and regular medicines you take (the bottles and strips are more useful than a list), and previous reports or scans from another hospital. If you are using insurance, CGHS, ECHS, Ayushman Bharat or a Haryana Government scheme, carry that card or letter. Old glasses matter more than people expect — comparing your current power with today's reading tells our doctors how your eyes have changed.

On arrival, you register at the front desk and our optometry team does the preliminary work-up — vision testing, your glasses number (power), eye pressure and, where needed, imaging on equipment such as ZEISS IOLMaster 700 optical biometry or RTVue FD-OCT. You then see the specialist for that sub-speciality — we run six sub-specialities under one roof, each led by a senior specialist, so you are seen by the right doctor.

A full work-up with dilation and consultation usually takes 90 minutes to two and a half hours. A review visit is much quicker. Booking ahead through our appointment page shortens the wait considerably.

Most complete eye examinations need your pupils widened so the doctor can see the retina properly. For a few hours afterwards your near vision is blurred and bright light feels harsh, so do not drive yourself home — bring someone with you or plan a cab, and carry sunglasses.

Before you come

Your surgeon's instructions come first — including anything about fasting, which depends on the anaesthesia planned for you. Do not assume the instructions a friend or relative was given apply to you. Arrange for an adult to accompany you both ways; you will not be able to drive or travel alone afterwards. Wear loose, comfortable clothing and leave jewellery and make-up at home.

On the day

You are registered, prepared for theatre and given drops to dilate and numb the eye. Most cataract and refractive procedures are done under drop or local anaesthesia, so time in theatre is short — though your total time at the centre is longer, with preparation and observation.

After, and going home

You rest, our nursing team checks the eye, and the surgeon explains your drop schedule, what is normal in the first days and when to come back. You usually leave with a protective shield or dark glasses, and your attendant takes you home the same day. If you notice increasing pain or a sudden drop in vision, call +91 81786 39701 rather than waiting for the next review.

Before you arrive

Pack your medical records and previous eye reports, all current medicines including your eye drops, and loose clothing with front-opening tops. Bring a case for spectacles, contact lenses or hearing aids, and leave valuables and jewellery at home. If you take blood thinners or any medicine that affects clotting, tell your surgeon well before the date — some may need to be paused, but only on your doctor's advice.

Admission and billing

Report at the time your team gives you and complete formalities at the front desk. If you are using cashless insurance or a government scheme, our billing team needs your card, ID and policy documents to begin approval — starting early makes the day smoother. Details are on our policies and insurance page.

Surgery, recovery and discharge

The nursing team prepares you, you go to theatre at your scheduled slot and return to the ward for observation. One attendant can usually stay with you through the day. Before you leave you get a written discharge summary, your drop schedule, your review appointment and clear instructions on what to avoid — rubbing the eye, dust, swimming and heavy lifting are the usual ones.

Do I need an appointment, or can I walk in? +

We recommend booking — it reduces waiting time and lets us schedule the right specialist and tests. Book on our appointment page or on WhatsApp at +91 81786 39701. Our walk-in policy varies by day and speciality, so please call ahead before travelling.

How long will my first visit take? +

Usually 90 minutes to two and a half hours for a complete work-up, because dilation drops need time to act and some conditions need imaging first. Review visits are much shorter.

Can I drive myself home after an eye test? +

No, not if you have had dilation drops. Your near vision will be blurred and light uncomfortably bright for a few hours. Bring someone with you or plan a cab, and carry sunglasses.

Can someone stay with me overnight if I am admitted? +

One attendant is generally allowed to stay. Arrangements differ by ward category, so please confirm the current policy with our front desk when your admission is booked.

Is there parking at the centre? +

Yes, on-site parking is available. We are beside 32nd Avenue on Galaxy Road, just off NH-48; allow extra travel time at peak hours.

Which metro station is closest? +

IFFCO Chowk on the Yellow Line, about 3.5–4 km away and a 10–12 minute cab or auto ride. Millennium City Centre (about 4 km) and MG Road (about 5 km) are next closest.

What should I bring for a cataract surgery admission? +

Photo ID, previous eye records and reports, all current medicines including eye drops, insurance or scheme documents, loose comfortable clothing, and a case for glasses, contact lenses or hearing aids. Leave valuables at home, and tell your surgeon in advance if you take blood thinners.

Are you open on Sunday? +

No. We are open Monday to Saturday, 8:30 AM – 7:30 PM, and closed on Sunday. Ward visiting hours are the same, 8:30 AM – 7:30 PM.